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Frequently Asked Question

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General Information

We care holidays originally a Sikkim-based Travel company started in the mid of 2015, the company now is one the most renowned and established companies in Sikkim, having great ventures in the time ahead.

At first, Travelers enter a request for the trip basis his/her requirements which are collected through a pre-defined form of questions or by telephonic mode. The details collected are then shared with our personal trip planner, who helps you to customize your trip’s Once the itinerary is fixed, the traveler makes payment by any given mode .once the advance is received our reservation teams send a confirmation voucher to assure that bookings are confirmed. Before the trip start, we create a wats app group in which all the necessary information shall be shared with the traveler. wats app group will work 24*7 as a one-point contact for all his inquiries before or during his trips.

we care holidays is one of the best online customized package providers and has 98% customer satisfaction, and can work on different budgets according to customer requests. our team assigns one personal trip planner to plan a memorable vacation, who will be an expert at the destination you will be visiting. he/she will also work as one point of contact till your trip completes. While on your journey, help is never out of reach, we also have a 24hr support line and local ground staff at all destinations. At we care holidays, There are no middlemen, so we always pass the savings on to you.

yes, we care holidays is registered with govt of Sikkim, and the tourism department of Sikkim having its head office in Gangtok .

we care holidays provide flight tickets, cab booking, hotel booking, holiday packages (Domestic and International)

Booking and cancellation

For booking, First, you have to make a request for a quote. you can request a quote by mail, telephone, or you can simply fill up the form on our website www.wecareholidays.com. After receiving the request our team will assign one personal trip planner to plan your trip further. After your full satisfaction on a planned trip, we will send an invoice with a payment link. After successful payment, our reservation team will send a confirmation voucher for your trip. One week before your trip start date we will create a wats app group to support 24*7 and to provide information and help you during your trip.

Yes, we care holidays work within any and all realistic budgets, and an honest sharing of ideas and goals helps us immensely when making recommendations and suggested edits to travel plans.

No requesting a quote does not cost a single penny. Our team provides free information to help customers plan their trips.

Every person has different requirements and different tastes. That’s why each one of our packages is fully focused on fulfilling your needs. And if you believe we have to change anything, we can easily do that for you.

Yes, After making a successful payment, our reservation team will send a conformed voucher mentioning your hotels as well as other services too.

After getting a confirmation voucher you can be assured that your trip has been confirmed.

You can simply cancel your booking by writing a mail to us from your registered email address mentioning your trip id.You may get a revert within 24 hours of your mail.


You can pay using a card, bank transfer in the given account of we care holidays. Please note: we don’t accept payment in any personal accounts.


Yes, it is absolutely safe to use your card on wecareholidays.com. we never store your card details.A recent directive from RBI makes it mandatory to have an additional authentication pass code verified by VISA (VBV) or MSC (Master Secure Code) which has to be entered by buyers while paying online using a visa or master credit card. It means extra security for customers, thus making online transactions safer

you can simply pay your payments using the invoice sent to you . Different destinations have different payment procedures so in such cases your personal trip planner will guide you.


Support & Feedback

yes, we are available 24 * 7, so you can contact us any time, we also have a ground support team in every destination, so support will be just a call away.

In case of emergency you can contact us through wats app group created before your trip or you can call any of the number given in that wats app group. We will be ready to respond 24*7.

Yes, we take feedback very seriously, After completing your trip, you will automatically receive a feedback form in which you can share your experience and suggest us improve our services much better.